One Agents Alliance Blog
Insurance Sales
Cash Isn't King, It's Everything!
As a new business owner back in the day I wanted to be sure we ran our business professionally from the beginning. So, we started our agency ...
Insurance Agency Management
Really Good Customer Service
If you’ve been reading this blog a while you may know that I’m a pilot and I own a couple of airplanes. But I don’t insure them. ...
Growth Agent Insight
Turning Disaster Into Dollars
A lot of the conversations I have in this business revolve around claims. Discussions of loss ratios, catastrophic claims and simple fires ...
Insurance Agency Management
I Do One Thing, I Do It Very Well, Then I Move On…
Recently, I wrote about the exceptional customer service experience that my aviation insurance agent Alejandro Galioto provides. Writing ...
Insurance Agency Management
What’s a Customer Worth to You?
A lot right? OK but how much? As I hope you will see by the end of this post it’s really useful information to know.
Insurance Agency Management
The Office
No, I’m not talking about the hit show on NBC. I’m referring to the place where you work. What’s it like? What’s it say ...
Insurance Sales
The Fourth Way
I just got back from the Strategic Insurance Agency Alliance’s semi annual meeting in Marco Island, Florida.
Start an Agency
Who’s On First?
In the 1930s, Abbott and Costello began performing their famous routine on radio. In the sketch, popular for more than eight decades now, ...
Growth Agent Insight
What’s the Plan?
That’s the question my wife and I ask each other every day about 3:00 o’clock in the afternoon. We have pretty busy lives with multiple ...
Insurance Agency Management
Who Owns the Agency?
Not long ago I got to spend the afternoon with a fellow insurance agency owner talking about our business. He’d been in the agency business ...